Reference

dragon 4d Terms & Conditions

dragon 4d Terms & Conditions set out how you open, use and close an account, including identity checks and wallet records.

Account access rulesWallet record termsData handling clauses
dragon 4d dragon 4d Terms & Conditions
POLICY HELP ROUTE

Where To Ask About These Conditions

A direct policy question should reach our account support route before you submit a wallet request or change account details.

Account support route Send the relevant clause and your account phone number through the support path shown after login. We use those details to locate the correct Terms & Conditions question without asking for your password.
Wallet status check For DANA, OVO, GoPay or QRIS records, include the payment reference and date. We can explain which condition applies when a wallet status remains pending or does not match your account.
Access clarification If a phone browser shows an access notice, contact us with the device path and wording on screen. We will clarify the account condition, while eligibility remains dependent on local law.
RECORDS AND SAFETY

How We Apply Policy Changes

Our policy process is designed to leave a usable record of account decisions, consent and requested changes.

Account data

We use the phone number and account details you provide to check access under these Terms & Conditions. Do not send a password, wallet PIN or one-time code when asking us about a policy clause.

Cookie choices

Cookies may keep your policy acknowledgement and login route working on your phone browser. You can clear browser cookies, but doing so may require you to sign in and confirm the conditions again.

Login protection

Keep your phone, password and verification messages private. If another person may have accessed the account, contact support before changing wallet details so we can record the security concern.

Record retention

We retain account, consent and transaction references for the period needed to apply these conditions, resolve disputes and meet lawful requests. A deletion request may be limited by those obligations.

Correction requests

You can ask us to correct an inaccurate phone, name or payment reference through account support. Include the affected field and a clear explanation so the request can be assessed against the policy.

Policy contact

For a clause interpretation, amendment concern or data request, use the support route after login. We will keep the response focused on these Terms & Conditions and the account record involved.

Terms & Conditions Questions Answered

The questions below address the account decisions people usually want clarified before opening access. Each answer stays within the Terms & Conditions and points you to a practical next step, from phone verification through wallet records and data requests. If your situation differs, send the clause and account detail through support.

They cover account creation, phone verification, wallet references, account security, data handling, policy amendments and closure requests. They apply to your account whether you use a phone browser or computer.

Access depends on local law and is available where local law permits. The same condition applies across Indonesia, including Semarang and Makassar, so check the access notice before creating an account.

Phone verification links the account to the contact detail you provide and helps us identify the correct record. You must keep that number current and never share a verification code.

The conditions require payment references to match your account details. For DANA or QRIS questions, keep the reference and date ready so support can check the record without requesting your wallet PIN.

Yes. Use the support route after login and name the field that needs correction, such as your phone number or payment reference. We may request details needed to confirm the account record.

Cookies can retain your policy acknowledgement and account route on the device you use. Clearing them may remove that record locally, so you might need to sign in and acknowledge the conditions again.

Contact support before continuing account activity and identify the amended clause. If you do not accept the change, we can explain the available account request path under the current Terms & Conditions.